Shipping & Delivery
Effective Date: 25 February 2026
Website: www.underthebar.co.uk
Company Name: Underthebar
Email: contactus@underthebar.co.uk
Phone: +44 7919 154960
This Shipping & Delivery Policy explains how Underthebar processes and delivers orders placed through our website.
1. Order Processing
- Orders are processed Monday to Friday (excluding public holidays).
- Orders are typically dispatched within 1–2 working days.
- During peak periods, processing times may be slightly longer.
You will receive a confirmation email once your order has been dispatched.
2. Delivery Locations
We currently deliver to:
- United Kingdom
If you require delivery outside the UK, please contact us at contactus@underthebar.co.uk before placing your order.
3. Delivery Timeframes
- Standard UK Delivery: 2–5 working days
- Express Delivery (if available): 1–2 working days
Delivery times are estimates and may vary depending on location and courier performance.
4. Shipping Costs
Shipping costs are calculated at checkout based on the delivery option selected. Any applicable charges will be clearly displayed before payment is completed.
5. Tracking Information
Where available, tracking details will be provided once your order has been dispatched. It is the customer’s responsibility to ensure the delivery address is correct at checkout.
6. Delays & Issues
While we aim to meet all estimated delivery times, delays may occur due to factors outside our control, including courier delays, adverse weather, or high demand periods.
If your order has not arrived within the expected timeframe, please contact us at contactus@underthebar.co.uk
7. Lost or Damaged Parcels
If your parcel arrives damaged or does not arrive, please contact us within 48 hours of the expected delivery date. We may require photographs and additional information to investigate the issue with the courier.